Refund Policy

1. Subscription Cancellation

You may cancel your TaxPilot Pro subscription at any time. To cancel:

1. Log in to your TaxPilot account
2. Navigate to your account or billing settings
3. Click "Cancel Subscription"

Once cancelled, you will retain Pro access until the end of your current billing period. No further charges will be made.

2. Refund Eligibility

Monthly Subscriptions: We offer refunds within 7 days of your initial subscription purchase if you are not satisfied with the Service. To request a refund, contact support@taxpilot.business within 7 days of your first payment.

After 7 Days: Refunds after 7 days from initial purchase are not provided. However, you may cancel your subscription at any time to prevent future charges.

Renewal Charges: Renewal charges are non-refundable unless exceptional circumstances apply (contact support for review).

3. How to Request a Refund

To request a refund, email us at:

support@taxpilot.business

Please include:

• Your registered email address
• The date of your subscription
• A brief reason for the refund request

Refunds are typically processed within 5-10 business days. The refund will be credited to the original payment method used for the purchase.

4. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Refund requests made more than 7 days after initial subscription
• Partial month usage after subscription renewal
• Dissatisfaction with features clearly described on our website
• Account termination due to violation of Terms of Service

5. Free Tier

The TaxPilot Free tier is provided at no cost. No refunds are applicable as no payment is required.

6. Contact

For refund requests or questions about this policy, contact us at:

support@taxpilot.business